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Director, Infrastructure, IT
Remote
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Company Background

At Neurogene, we focus on bringing life-changing genetic medicines to patients and families affected by rare, devastating neurological diseases. Our clinical-stage company is developing NGN-401 for the treatment of Rett syndrome and NGN-101 for the treatment of CLN5 Batten disease. We are using our proprietary EXACT transgene regulation technology and internal expertise to develop novel approaches and treatments to address the limitations of conventional gene therapy in central nervous system disorders.  Our wholly owned and fully operational GMP-capable manufacturing facility supports vector production from research through clinical grade and is designed for commercial-grade production. In addition, Neurogene is now trading on the NASDAQ Global Market. This transformative work is driven by our highly collaborative people and comes together to bring us closer to achieving our mission of turning devastating diseases into treatable conditions, to improve the lives of patients and their families. As an employee of Neurogene, you will be part of building a culture that honors patient and caregiver mindsets and nurtures innovation, creative problem solving and a strong sense of purpose.

 

Position Overview
The Director of IT Infrastructure and Operations is responsible for leading and managing Neurogene’s global IT infrastructure and operations. Reporting directly to the Head of IT, this role will oversee the development, implementation, and maintenance of the company’s information systems, networks, IT infrastructure, and cloud applications to support business objectives and ensure operational excellence. As a key member of the IT Leadership Team, the Director will play a critical role in shaping the user experience while ensuring robust and secure IT operations.

 

Accountabilities and Responsibilities

  • Strategic Leadership: Provide leadership in the management, development, and networking of IT systems, including infrastructure, servers, cloud-based applications (SaaS), database maintenance, storage, backup, and phone systems.
  • Team Leadership & Development: Lead the IT operations, cloud, networking, and support teams, offering mentorship and professional growth opportunities.
  • Information Management: Lead initiatives related to the design, documentation, implementation, integration, and configuration of hardware, software, policies, and procedures to meet evolving business requirements.
  • Budget Management: Develop and oversee the Infrastructure & Operations (I&O) budget, ensuring cost-effective resource allocation and spend.
  • Cross-Functional Collaboration: Partner closely with IT Cybersecurity and Data Governance teams to implement security enhancements and disaster recovery solutions, minimizing operational risks.
  • Vendor & Contract Management: Manage software purchases, agreements, and vendor relationships to align IT investments with company objectives.
  • Technology Innovation: Evaluate and implement emerging technologies to enhance the scalability, performance, and efficiency of IT systems.
  • Compliance & Security: Ensure compliance with industry standards, regulations, and data privacy requirements, with a focus on robust cybersecurity practices.
  • Operational Excellence: Continuously improve IT infrastructure processes to support optimal business outcomes and ensure high performance and availability of systems.

 

Minimum Requirements

  • Education
    • Bachelor’s degree in Computer Science, Information Technology, or related field
  • Experience
    • 10+ years of experience in IT infrastructure and operations management, with at least 5 years in a senior leadership role
  • Licenses or Certifications
    • Relevant certifications (e.g., Azure, VMWare, Cisco,ITIL, CISSP) are preferred
  • Knowledge & Skills
    • Life Science and Biotech industry knowledge
    • US FDA and European GDPR patient data regulations
    • Microsoft 365, SharePoint, Power BI, Power Apps, Azure and Office productivity suite.
    • Strong knowledge of cloud technologies, networking, and IT service management
    • Experience with enterprise-level IT systems and applications
    • Experience in computer operations, network management, technical management, and end-user support
    • Familiarity with ITIL processes and experience implementing and/or managing IT incident/service request management, IT configuration management, ITAM/CMDB, and computer system validationCybersecurity threat assessment and incident coordination.
    • Project management and strategic planning.
    • System deployment and life cycle management.
    • Vendor evaluation and service level management.
    • Risk assessment and management.
    • Excellent leadership, communication, and problem-solving abilities
    • Continuous strong focus on meeting or exceeding expectations in executing deliverables, performance and results.
    • Ability to track and measure performance against defined metrics.
    • Self-starter with high degree of energy, independence, initiative, and self-motivation, as illustrated by the ability to instill a sense of pace and urgency into the team.
    • Someone who moves fast and decisively in a balanced manner, with a passion for the growing company.
    • Passionate, collaborative, creative, willing to take prudent risks, and motivated by the creation of a company focused on transformative treatments for patients and their families.
    • Excellent leadership, communication, and problem-solving abilities
  • Work Environment
    • Some travel, primarily to Houston and New York City
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